Frequently Asked Questions

BrandsMart U.S.A. Credit Card Rewards Program

How do I earn Reward points?

Each time you use your credit card at BrandsMart U.S.A., you'll earn 1 point for every $1 in net purchases on your account.

How many total Reward points do I have?

For total points on your account, please view your most recent statement at www.geonlineservice.com.

Points earned since your last billing statement will not be reflected online.

When will my Reward points earned using my credit card show on my statement?

Points earned will appear in the Rewards Summary box on your next monthly billing statement.

How will I earn a Rewards Certificate?

Always use your credit card at BrandsMart U.S.A. when you make a purchase.
As soon as you reach 2,000 points, you'll qualify for a $20 Rewards Certificate, which you will receive with your next monthly statement.

Will my points ever expire?

Reward points earned but not yet issued expire in 3 years.

Will my certificates ever expire?

Reward certificates expire 180 days from date of issue.

How can I manage my Platinum Rewards account?

Simply visit www.geonlineservice.com where you can view your point balance and update your account information.

I lost my Rewards Certificate. Can I get another?

Unfortunately, we are unable to replace Rewards Certificates.

Can I use a certificate to pay my credit card bill?

No, you can only use your Rewards Certificate(s) to purchase merchandise at BrandsMart U.S.A.

INITIAL DISCLOSURES FOR THE BRANDSMART U.S.A. CREDIT CARD:
THE BRANDSMART U.S.A. CREDIT CARD POINTS PROGRAM
The BrandsMart U.S.A. Credit Card Points Program is automatically available to each BrandsMart U.S.A. credit card customer (“Cardholder”), including employees, whose account is open and in good standing. Cardholders earn 1 points for each net purchase dollar (purchases minus returns and adjustments) spent at BrandsMart U.S.A. Cash Advances, finance charges and fees do not qualify for points unless otherwise indicated. Monthly billing statements include a summary of points earned, points issued to certificates and the current points balance. BrandsMart U.S.A. Reward Certificates are automatically issued in the billing statement when the points balance reaches 2,000 or greater. Certificates: a) are issued in $20 increments for each 2,000 points earned, b) may be redeemed at any BrandsMart U.S.A. store location, c) may not be transferred from cardholder to other people, d) may not be redeemed for cash or credited as payment to the credit card account, e) expire 180 days after the issue date, f) will be issued only if the account is in good standing. There is no cap on the number of certificates a cardholder may redeem at one time. Points not issued expire 36 months from the month the points were earned. The points balance is automatically reduced by 2,000 points for every $20 in certificate value issued. If your BrandsMart U.S.A. purchase is less than the amount designated on the BrandsMart U.S.A. certificate, you will forfeit the remainder of that amount. BrandsMart U.S.A. reserves the right to offer opportunities for cardholders to earn bonus points and other exclusive Cardholder benefits at its discretion. The Program may be terminated or the Program terms and conditions changed at any time and at our sole discretion without notice to you (including our right to expire points or adjust the number of points for each net dollar in BrandsMart U.S.A. purchases). No additional BrandsMart U.S.A. Rewards Certificates will be issued after termination of the Program. Only available to BrandsMart U.S.A. credit cardholders.